Privacy Policy

This privacy policy sets out how Terragano uses and protects any information that you give Terragano when you use our website (www.Terragano.in).

Terragano is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Any information we share will only be shared with necessary third parties (such as payment gateways, shipping partners) who will also meet the requirements of this policy and conform to relevant data protection laws. 

Terragano may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 15th 2020.

Personal Information

We may collect the following information:

• Your name and/or company name.
• Contact information such as your email address and phone number. We only use these to contact you in relation to your order, or to service a subscription if you have subscribed to our mailing list.
• Demographic information such as address and postcode. We may use this information to improve our website and services to you, view analytics, and tailor special offers.
• Information relevant to purchases, customer surveys and/or offers. We do not collect and store any information which is not required for us to provide you the products and services we offer.
• Reviews, Testimonials, Feedback or marketing questionnaires.

We require your information to service your needs and help provide you with a better service; in particular for the following reasons:

• We may use the information to improve our products and services such as through feedback in our contact form.
• We may use the information to customize the website according to your interests or for example to ensure the site offers the correct products for your location.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. You can opt out of this at any time by contacting us via email
• We may use your information while processing and fulfilling purchases of products or services. Some of this information we cannot delete as it may be part of our tax records for example.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
• Using cookies, we collect analytics data which is anonymized so no personal details are transmitted or shared with a third party or used by us for analysis. 
• Respond to any issues or queries via the customer support team

Your information is stored on secure servers within the Shopify system. Shopify has a well guarded system to prevent unauthorized access to data. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access, use or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

You can choose to accept or decline cookies in the banner when you visit the site. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Declining cookies may prevent you from taking full advantage of the website. You can find out more about how we use cookies at our cookies page.

3rd Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Information Technology Act, 2000. A small fee will be payable. If you would like a copy of the information held on you please email us at care@Terragano.com or call us on +91-9485848844.

If you believe that any information we are holding on you is incorrect or incomplete, please get in touch with us as soon as possible, at the above number/email. We will promptly correct any information found to be incorrect.